Managed Support

Sit back. Relax. Spend time with your family.
Leave it all to us.





Server Hardening

Each server hardened & optimized by hand from an AcuNett SysAdmin. Listed below are some things we do.

Essential Server Hardening

Systems Security CSF/LFD Firewall and Brute Force protection, LES, /tmp, /dev/shm, /proc hardening, host.conf, TCP/IP stack, LibSafe, LCAP

Services Security SSH, Apache, FTP, DNS

Anti-Rootkit Chkrootkit & RKHunter

Systems Utilities/Maintenance Ideal service/control panel configs, Zend/Ioncube, unused software removal, disable unused services.

Services Optimization opCache, MySQL, Apache, FTP

Operating System Updates Yum, apt-get, kernel

Services Updates PHP, Apache, MySQL

Fortified Server Hardening

For $50 we do a few more things. Do you need it? Probably not. But if you want that extra peace of mind it's worth the extra bucks. Here's a look at some things we do:

Free Admin Time 2 hours for any requests you have

Mod_Security Enhanced Apache Web Server protection

Enhanced Security Analysis OSSEC Rootcheck, LSM

Maldetect Powerful website malware detection

Anti-Spam RBL activation and enhanced SpamAssassin rulesets

Enhanced PHP Security Disabling un-used & potentially dangerous PHP functions

Take me to 24x7 peace of mind!

Server Management

Our Promises

  • 1 Hour Case Examination - Guaranteed

    Tired of mass replies? No dubious "response time" here. We start on each case within 1 hour.

  • 20 Minute Average Response Times - Guaranteed

    On average work begins well under the 1 hour mark.

  • 6 Hour Case Resolution - 9/10 Guaranteed

    We say 9/10 as 90% of all tickets fall here. We leave room for 10% of tickets that by nature, take more time to resolve.

  • 1.5 Hour Average Resolution Times - Guaranteed

    On average cases are closed within 1.5 hours

  • 10 Minute Downtime Reaction - Guaranteed

    We monitor your server every 5 minutes. If it's down, we'll have it back online before you can spell "H-E-L-P."

  • Hack Protection - Guaranteed

    We don't claim to protect your server. We GUARANTEE it.

  • Data Protection - Guaranteed

    Nor do we simply claim to protect your data. We GUARANTEE it.

  • 100% Server Uptime - Guaranteed

    Servers we manage will be up 100% of the time beside planned maintenance. We GUARANTEE it.

  • 24x7x365 - Guaranteed

    Rain or shine, holidays, we're here for you. Even on that occasional 366th day.

Base Services Included

  • Essential Server Setup - FREE

    2 hours of comprehensive security hardening and optimization for new servers.

  • Disaster Recovery

    Hard drive crashes can be devastating. Not so with us. We'll have you back up and running asap.

  • Local & Remote Backup Configuration

    Backups are the most crucial yet overlooked part of an IT setup. Peace of mind is a wonderful thing. With us, you'll have it.

  • 100GB of ServerSync Backup Space - FREE

    Just to help get you started off right.

  • Server Migrations

    Upgrading hardware? New datacenter? No worries, we'll take care of it for you. We perform dozens of migrations each month.

  • SysAdmin Time - Unlimited

    We never restrict the # of tickets you submit. Never. Go ahead, don't be shy.

  • 3rd Party Software Installation - Unlimited

    Server-required software installs such as Fantastico, FFmpeg, Ioncube, Nginx, you get it all. Just ask!

  • 24x7 Server Monitoring

    24x7 checks every 5 minutes for website availability!

Maintenance Services Included

  • System Health Checks - Monthly

    Your server's health is reviewed by one of our technicians to ensure optimal operation.

  • Security Audits - Monthly

    A security scan/audit is also run on the system to spot for any suspicious activity and possible exploits.

  • System Updates - Ongoing

    Operating system updates are downloaded and applied to your server.

  • Security Patches & Software Updates - Ongoing

    Critical security patches and third party server software updates are performed.

  • Backend Server Updates - Ongoing

    Kernel, PHP, MySQL, Apache updates are applied or scheduled depending on your preference.

  • Reports - Monthly

    Reports are compiled and posted to your account.

Included with Fortified Service

  • Fortified Server Setup

    An additional hour of hardening that includes several anti-malware and anti-rootkit applications

  • Website Malware Scan - Ongoing

    Detects malware on websites that lead to website blacklisting by Google and other blacklists

  • Anti-Spam Blacklists - Subscription Included

    We configure EXIM to use an AcuNett-maintained filter that blocks out common and annoying spam

  • Additional Rootkit and Antivirus Scans - Monthly

    Scans your server using ClamAV and OSSEC for any viruses and rootkits present on the system

I'm ready for 24x7 peace of mind!

Guaranteed Service.
No resolution. No payment.

90% of quoted tasks begins within 1 hour.

Popular Tasks

LiteSpeed, Nginx installation & optimization 1 hour
3.x kernel compile w/ grsecurity 2 hours
Hack recovery (no OS reload required!) 3 hours
Server to server migrations 3 hours
Remote backup configuration 1 hour
WHMCS custom dev work 2 hours
Order Now

Service Costs

1 hour service $50
2 hour service $100
3 hour service $150
1 hour dev service $50
2 hours dev service $100
3 hours dev service $150
Order Now

Business Management

White-label support placed in capable 24x7 hands.

Tickets broadly include helpdesk tickets, livechats, actionable billing tasks, and much more.

  • Established Firm
  • $2000/month
  • 400 tickets per month
  • Unlimited servers
  • Mid-Size Firm
  • $1000/month
  • 200 credits per month
  • Unlimited servers
  • Startups
  • $500/month
  • 100 credits per month
  • Unlimited servers

AcuNett works exclusively with
WHMCS and Kayako.

Supported Platforms

We are your cyber-ninjas and these are our dojos.

Control Panels


Operating Systems

Industry Leading Service

Always Available. Always Alert.
Start AcuNett Management.


Data Protection Guarantee.


Hack Protection Guarantee.


Server Uptime Guarantee.


ServerSync Storage.


[sur-ver-singk]: quick, raided, secure remote storage


  • FTP
  • rSnapshot
  • Duplicity
  • cpRemote
  • R1Soft

Service Quality

  • 24x7 Assistance
  • RAID-6 Protection
  • 1Gbps Uplink
  • Scalable

Purchase up to 50 increments of 100GB

Order Now

Read Our Clients' Love

Robert G., a Server Management client:

AcuNett is a great long term business supplier for us in our online business. Acunett manage all our server with over 400 live website the last years and are doing a great job.

Michael, a Managed Server client: Hi, I have been hosting with AcuNett for about 5-6 years. Their follow-up on issues or problems, even those not associated with AcuNett, has been superior. I have consolidated hosting accounts making AcuNett my only hosting provider

Greg, a Server Management client: I have been dealing with Acunett since 2005. Ronny and the guys have always treated me right. They were there for me when I had my first server and they are there for me now. You can always count on Acunett!

Paula Oliveira, a Server Management turned Managed Server client: My name is Paula Oliveira. I run a WH/Domain Reg. business average in size. I`ve been working since 2002 and met Ronny Fang from Acunent about five years ago. Acunett takes care of more than 1.5 thousand of my webhosting clients, split into their managed Linux servers. Past results and ongoing experience could not be any better. My appraisal of a WH providers focuses on three aspects: (a) Are they morally sensitive? (b) Do they have the proper skills? (c) Do they manage to setup an enviroment, and keep it running, so that their skills are delivered in an optimum performance under their moral guidance? (d) Are they apt to work on adverse circunstances - when a more severe problem comes into stage - with the same nice sway they perform ordinary support - that is, moral binding and skills remain as high or higher when they are in the Emergency Room? Concerning Acunett, I`d say: (a), (b), (c) and (d) YES!

Philip, a Server Management turned Managed Server client: I have been with AcuNett since December. I can happily say that their support has been more than I expected. Now, I trust them with looking over my entire support department -- so much so that we ordered two fully managed servers from them. Their "peace of mind" motto is definitely a reality for me.

Mario Dorizas, a Business Management client: Great Service We have used AcuNett for the past 6 years to service and maintain multiple shared hosting servers. We find them to be efficient, reliable and cost effective. I fully recommend them.

Dan Connaghan, a Server Management turned Managed Server client: My name Dan Connaghan, and I own and operate a web hosting and design company called The Big Brain which started in 2001. As my company grew, we required dedicated servers and Acunett was prompt, professional and took care of all the necessary tech. Ronny’s staff are very knowledgeable and quick to respond to support inquires. Acunett has taken the headaches out of the day to day server maintenance and allowed me to focus on my business not on the severs. I would recommend Acunett for both Shared and dedicated server services and their Full Managed Servers is the only way to go. They are at the top of their game and we are so glad we found a trusting, ethical and skilled WH provider. Ronny, my hats off to you and I appreciate all the work your staff does. Keep up the great work!

Joe Ruggiero, a ServerSync client: Used them for their SERVER SYNC storage service. Great solution for storing files offsite; yes there are services like DropBox and the like, but ServerSync eliminates the middle man and proprietary client software so you can just work better! For Windows users, the ability to "map a network drive" is a great asset, and the speed is similar to a regular VPN connection to an office or other data center. The service saved me as well as my clients when one of my VPS machines had to be rebuilt; because I was storing image-backups of the hard disks, I could restore the server in hours instead of re-configuring it for days.

Todd A., a Server Management turned Managed Server client: I have been with AcuNett for almost 7 years. We first started using them as server support for servers we hosted elsewhere. Their service was so great that when we needed a new server we decided to try their server hosting services. With their excellent service and pricing it wasn't long before we migrated all servers to be hosted by AcuNett. AcuNett is more than a hosting provider and server management provider, they are a support driven company that is truly dedicated to finding the best solutions for your issues. They go far beyond the scope of their SLAs to make sure any issues are resolved. They have pretty much become our IT department. The people we go to when we are having server issues and don't know where to start.

Koji Tomita, a Server Management client: Ronny and team have helped me in several virtual server nightmare that no one / company would dare take on. Quick and Very affordable! You will get more than what you pay for.

Gregory L., a Server Management client: I have been dealing with Acunett since 2005. Ron and the guys have always treated me right. They were there for me when I had my first server and they are there for me now. You can always count on Acunett!

Colin, a Managed Server client: Great value for dedicated server. Been hosting with these guys for 4 years and they typically respond to support inquiries with 5 minutes.

Richard E., a Server Management client: AcuNett has the best service. Period. I've never got this type of service from any other company. I'm always surprised at how quick and easy their technical service answers my questions. They always go out of their way to help a non-tech, like me. I highly suggest them!

John., a Server Management & Managed Server client: I have been with AcuNett for over three years now. We currently have two servers managed by them, and a third one cloud server rented from them, also managed. Their technicians, Allen and Sam in particular, are extremely capable and most of my issues are resolved within a couple hours. I only submit complicated issues to them, most of the basic tasks I can take care of myself.

Michael S., a Managed Server client: Super hosting company to deal with. They always respond to any issue I have, even if is something I have done incorrectly. Thanks

Aris P., a Server Management client: I have been an AcuNett customer for server support and administration for the last 7 years (yea, since 2006!). During all this period, Ronny and his team have been the most critical factor for our success in offering high-quality web hosting services. I would like to take this chance and say a big THANK YOU to every member of AcuNett's team for their strong commitment and support. I strongly recommend using AcuNett for every piece of product/service they are offering.

Massimo Maggi, a ServerSync client: I've been a customer for their ServerSync service for years.Their responses to tickets are very fast and I've never seen a "prepackaged" response, only focused and competent ones. Also to my requests about somewhat unusual configurations. When there was a little trouble on their side, I was refunded with extra space and free contract extension. They are a serious and reliable company.

Chris S., a Business Management client: So true... "Sit back. Relax. Spend time with your loved ones. Leave everything to us." AcuNett are very knowledgeable and professional (polite/well-written responses, etc). 5/5 starts from me. AcuNett are not the cheapest around, but well worth it!

Dr. Ehab Diab, a ServerSync client: concisely admits: Very helpful team! Amazing prices.

Richard E., a Server Management client: AcuNett has the best service. Period. I've never got this type of service from any other company. I'm always surprised at how quick and easy their technical service answers my questions. They always go out of their way to help a non-tech, like me. I highly suggest them!

Robert Perry Broz Moran, a Managed Server client: Been Acunett since 1997. I have been using Acunett hosting since 1997 and wound'nt change if you paid me. Great prices great service and wonderful and helpfull support.

Nate Khazendar, a Server Management client: We have been with AcuNett for years and I can't say enough about their service. Overall, my experience with them has been excellent. Their staff is always available, very knowledgeable and attentive. Thank you AcuNett, keep it up!

David, a Server Management client: Ordered this morning and straight away was stunned. AcuNett server management is amazing, response time is great and knowledge extremely high. If you are looking for server management these are the people to go with!! Although it is pricey, it is well worth it. I'd recommend this to anyway who fears their server is insecure. The ETA on the fortified setup that I purchased is 3 hours which is nothing. Recommended to absolute everyone!

Ryan Numatek, a Managed Server client: I have been an AcuNett customer for 5+ years and they have always provided excellent service. Recently they went above and beyond on an issue where one of my servers reported a bad hard drive. They proactively backed everything up, replaced the HD, restored the sites and were very responsive (most importantly) to my ticket updates. The server was back up and running very quickly with no data loss. I highly recommend AcuNett!

Anthony Serrano, a Server Management & Managed Server client: In the years I've been using them, they have always replied in a timely manner and have always went far behind the call of duty to help me solve any issue that ever came about. Their service really does give you the peace of mind to sleep at night, knowing that if at any point your server was to go offline.. they'll be on it within minutes. I really can't express my appreciation for the quality of service they provide while still being extremely affordable. Definitely plan on staying here for the years to come. Thank you Ronny and staff for your patience, understanding, and support!!

Robert, a Server Management client: My business has worked with AcuNett for our website hosting and server management projects for 4 years. AcuNett's team is always very responsive, and the owner, Ronny, really knows his stuff when it comes to server management and hardware. I highly recommend them!

Built For Hosting

AcuNett is building tools for your hosting company.

Perfect Uptime



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Department Contacts

General Information -
Billing Department -
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Abuse Department -

Corporate Address

AcuNett, LLC
2000 Mallory Lane
Suite #130-254
Franklin, TN 37067

Office Phone: 1 (615) 866-2642

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