Each server is hardening & optimized by hand from an experienced technician. Listed below are some things we do.
Systems Security CSF/LFD Firewall and Brute Force protection, LES, /tmp, /dev/shm, /proc hardening, host.conf, TCP/IP stack, LibSafe, LCAP
Services Security SSH, Apache, FTP, DNS
Anti-Rootkit Chkrootkit & RKHunter
Systems Utilities/Maintenance Ideal service/control panel configs, Zend/Ioncube, unused software removal, disable unused services.
Services Optimization opCache, MySQL, Apache, FTP
Operating System Updates Yum, apt-get, kernel
Services Updates PHP, Apache, MySQL
For $50 we do a few more things. Do you need it? Probably not. But if you want that extra, extra protection, it's a good thing to have. Again, we can't divulge everything but here's a look:
Free Admin Time 2 hours for any requests you have
Mod_Security Enhanced Apache Web Server protection
Enhanced Security Analysis OSSEC Rootcheck, LSM
Maldetect Powerful website malware detection
Anti-Spam RBL activation and enhanced SpamAssassin rulesets
Enhanced PHP Security Disabling un-used & potentially dangerous PHP functions
1 Hour Case Examination - Guaranteed
Tired of mass replies? No dubious "response time" here. We start on each case within 1 hour.
30 Minute Average Response Times - Guaranteed
On average work begins well under the 1 hour mark.
6 Hour Case Resolution - 9/10 Guaranteed
We say 9/10 as 90% of all tickets fall here. We leave room for 10% of tickets that by nature, take more time to resolve.
1.5 Hour Average Resolution Times - Guaranteed
On average cases are closed within 1.5 hours
15 Minute Reboots - Guaranteed
We monitor your server every 5 minutes. If it's down, we'll have it back online before you can say "holy cow".
Compromise Protection - Guaranteed
We don't claim to protect your server. We GUARANTEE it. See our Compromise Protection Guarantee
Data Protection - Guaranteed
Nor do we claim to protect your data. We GUARANTEE it. See our Data Protection Guarantee
24x7x365 - Guaranteed
Rain or shine, holidays, we're always here for you. Even on that occasional 366th day.
Essential Server Setup - FREE
2 hours of complete security hardening and optimization for new servers.
Hard drive crashes can be devastating. Not so with us. We'll have you back up and running asap.
Advanced Backup Configuration (Local & Remote)
Backups are the most crucial yet overlooked part of an IT setup. Peace of mind is a wonderful thing. With us, you'll have it.
100GB of Remote Backup Space - FREE
Just to help get you started off right.
Upgrading hardware? New datacenter? No worries, we'll take care of it for you. We perform dozens of migrations each month.
SysAdmin Time - Unlimited
We have never restricted the # of tickets submitted. Never. Not once in our 12 year history.
3rd Party Software Installation - Unlimited
Server-required software installs such as Fantastico, FFmpeg, GD, Ioncube, Perl modules, you get it all. Just ask!
24x7 ServerSitter™ Monitoring
24x7 checks every 5 minutes for website availability!
System Health Checks - Bi-Weekly
Your server's health is reviewed by one of our technicians to ensure optimal operation.
Security Audits - Bi-Weekly
A security scan/audit is also run on the system to spot for any suspicious activity and possible exploits.
System Updates - Bi-Weekly
Operating system updates are downloaded and applied to your server.
Security Patches & Software Updates - Bi-Weekly
Critical security patches and third party server software updates are performed.
Backend Server Updates - Bi-Weekly
Kernel, PHP, MySQL, Apache updates are applied or scheduled depending on your preference.
Reports - Bi-Weekly
Reports are compiled and posted to your account.
Fortified Server Setup
An additional hour of hardening that includes several anti-malware and anti-rootkit applications
Website Malware Scan - Bi-Weekly
Detects malware on websites that lead to website blacklisting by Google and other blacklists
Anti-Spam Blacklists - Subscription Included
We configure EXIM to use an AcuNett-maintained filter that blocks out common and annoying spam
Additional Rootkit and Antivirus Scans - Bi-Weekly
Scans your server using ClamAV and OSSEC for any viruses and rootkits present on the system
90% of quoted tasks completed within 1 hour.
|LiteSpeed, Nginx installation & optimization||1 hour|
|3.x kernel compile w/ grsecurity||2 hours|
|Hack recovery (no OS reload required!)||3 hours|
|Server to server migrations||3 hours|
|Remote backup configuration||1 hour|
|WHMCS custom dev work||2 hours|
|1 hour service||$30|
|2 hour service||$60|
|3 hour service||$90|
|1 hour emergency service||$60|
|1 hour dev service||$30|
|2 hours dev service||$60|
For the business owner who wants to sit back and place operations in capable hands.
We handle inbound sales, billing, and support.
Purchase Stackable 100GB Blocks
Robert G. shares: AcuNett is a great long term business supplier for us in our online business. Acunett manage all our server with over 400 live website the last years and are doing a great job.
Michael states: Hi, I have been hosting with AcuNett for about 5-6 years. Their follow-up on issues or problems, even those not associated with AcuNett, has been superior. I have consolidated hosting accounts making AcuNett my only hosting provider
Greg says: I have been dealing with Acunett since 2005. Ronny and the guys have always treated me right. They were there for me when I had my first server and they are there for me now. You can always count on Acunett!
Colin would like you to know: Great value for unmanaged dedicated server. Been hosting with these guys for 4 years and they typically respond to support inquiries with 5 minutes.
Michael S. mentions: Super hosting company to deal with. They always respond to any issue I have, even if is something I have done incorrectly. Thanks
Aris P says: I have been an AcuNett customer for server support and administration for the last 7 years (yea, since 2006!). During all this period, Ronny and his team have been the most critical factor for our success in offering high-quality web hosting services. I would like to take this chance and say a big THANK YOU to every member of AcuNett's team for their strong commitment and support. I strongly recommend using AcuNett for every piece of product/service they are offering.
Massimo Maggi shares with us: I've been a customer for their ServerSync service for years.Their responses to tickets are very fast and I've never seen a "prepackaged" response, only focused and competent ones. Also to my requests about somewhat unusual configurations. When there was a little trouble on their side, I was refunded with extra space and free contract extension. They are a serious and reliable company.
Chris S. candidly states: So true... "Sit back. Relax. Spend time with your loved ones. Leave everything to us." AcuNett are very knowledgeable and professional (polite/well-written responses, etc). 5/5 starts from me. AcuNett are not the cheapest around, but well worth it!
Dr. Ehab Diab concisely admits: Very helpful team! Amazing prices.
Richard E. remarks on our services: AcuNett has the best service. Period. I've never got this type of service from any other company. I'm always surprised at how quick and easy their technical service answers my questions. They always go out of their way to help a non-tech, like me. I highly suggest them!
Long time customer Robert Perry Broz Moran says: Been Acunett since 1997. I have been using Acunett hosting since 1997 and wound'nt change if you paid me. Great prices great service and wonderful and helpfull support.
Nate Khazendar tells the world: We have been with AcuNett for years and I can't say enough about their service. Overall, my experience with them has been excellent. Their staff is always available, very knowledgeable and attentive. Thank you AcuNett, keep it up!
2000 Mallory Lane
Franklin, TN 37067
Office Phone: 1 (615) 866-2642