|
AcuNett Managed Servers |
Average "Managed" Servers |
| |
|
Initial Setup |
| Initial Security Scan
(Essential Server Setup) |
None/Per Request |
|
Extensive Security Hardening Process with over
50 programs, configurations, and tweaks |
Basic Security Setup |
|
Extensive Server Optimization Process |
None/Per Request |
|
Extensive Service Optimization, including PHP,
Apache, MySQL, & FTP |
None/Per Request |
|
Proactive Management |
| Proactive System Software
Updates |
Per Request Only |
| Proactive Security
Patching |
Per Request Only |
| Proactive Backend Server
Upgrades (PHP, MySQL, Apache, etc) |
Per Request Only |
| Weekly Security Audits |
None |
| Weekly System Health
Checkup/Report |
None |
|
Additional Management |
| Server-Required 3rd Party
Installations |
Additional Fee |
| Unlimited Administration
Time to Troubleshoot Server Problems |
1 - 3 hours per month |
| 2.5 Hour Response
Guarantee / 25 Minute Average |
none |
|
Server Uptime |
| 5 Minute Proactive Server
Monitoring |
Rarely |
| 10 Minute Reaction
Guarantee |
None |
| Downed Service
Troubleshooting / Restart |
Complete Server Reboot |
| 100% Network Uptime SLA |
None |
|
Data Protection |
|
Off-Server Backups |
None |
