Operating Systems Supported [all versions]:

   

Control Panels Supported [all versions]:

CPanel, PLESK, DirectAdmin, Webmin, SolusVM and non-cp servers.

Platforms Support [all versions]: Our Promises
	1 Hour Case Examination - Guaranteed
	Tired of mass replies? No dubious "response time" here. We start on each case within 1 hour.
	30 Minute Average Response Times - Guaranteed
	On average work begins well under the 1 hour mark.
	6 Hour Case Resolution - 9/10 Guaranteed
	We say 9/10 as 90% of all tickets fall here. We leave room for 10% - such as those that require perpetual monitoring.
	1.5 Hour Average Resolution Times - Guaranteed
	On average cases are closed within 1.5 hours
	15 Minute Reboots - Guaranteed
	We monitor your server every 5 minutes. If it's down, we'll have it back online before you can say "holy cow".
	Compromise Protection - Guaranteed
	We don't claim to protect your server. We GUARANTEE it. See our Compromise Protection Guarantee
	Data Protection - Guaranteed
	Nor do we claim to protect your data. We GUARANTEE it. See our Data Protection Guarantee
	24x7x365 - Guaranteed
	Rain or shine, holidays, we're always here for you. Even on that occasional 366th day.

Base Services Included
	Essential Server Setup - FREE
	A complete server security, optimization, hardening, and initial setup for new servers.
	Disaster Recovery
	Hard drive crashes can be devastating. Not so with us. We'll have you back up and running asap.
	Advanced Backup Configuration (Local & Remote)
	Backups are the most crucial yet overlooked part of an IT setup. Peace of mind is a wonderful thing. With us, you'll have it.
	50GB of Remote Backup Space - FREE
	Just to help get you started off right.
	Server Migrations
	Upgrading hardware? New datacenter? No worries, we'll take care of it for you. We perform dozens of migrations each month.
	Hourly SysAdmin Time - Unlimited
	The way it should be. Unlimited. We have never restricted the # of tickets. Not once. Not since 2001, our birth.
	3rd Party Software Installation - Unlimited
	Server-required software installs such as Fantastico, FFmpeg, GD, Ioncube, Perl modules, you get it all. Just ask!
	24x7 ServerSitterTM Monitoring
	24x7 checks every 5 minutes for website availability!

Proactive Services Included
	Proactive System Health Checks - Weekly
	Your server's health is reviewed by one of our technicians to ensure optimal operation.
	Proactive Security Audits - Weekly
	A security scan/audit is also run on the system to spot for any suspicious activity and possible exploits.
	Proactive System Updates - Weekly
	Operating system updates are downloaded and applied to your server.
	Proactive Security Patches & Software Updates - Weekly
	Critical security patches and third party server software updates are performed.
	Proactive Backend Server Updates - Weekly
	Kernel, PHP, MySQL, Apache updates are applied or scheduled depending on your preference.
	Reports - Weekly
	Reports are compiled and posted to your account.

Yes, I'm ready for 24x7 peace of mind!